MTA: New Ticket Validity and Refund Policy

Commuters will be pleased to see the validity of tickets increase from two weeks to two months.


Beginning September 4, the validity of one-way and round-trip tickets will be extended from 14 days to 60 days (includes day of purchase), and the refund period for those tickets is being extended from 30 days to 60 days from purchase date.

Ten-trip tickets will remain valid for six months. The period during which a ten-trip ticket is refundable is being lengthened from 30 days to six months (includes day of purchase) to match the validity period.

The $10 refund processing fee will remain in effect.

This new policy applies to tickets purchased on or after September 4.

See the MTA website for the full list of fares.

Glen K Dunbar August 30, 2012 at 04:34 PM
I think that is very nice way of handling it. This way people can advance buy it they want. Thanks guys
NewCanaanVoter August 30, 2012 at 07:40 PM
What was wrong with one year? I used to always keep a peak ticket in my wallet in case I was running late, and now we can no longer do that. This whole thing is a complete scam.
Hollywood2 August 30, 2012 at 08:06 PM
If the MTA had a drop of sense, they would put the kiosk machines inside the station buildingl and increase the number from two. Having just two kiosks is just plain stupid. And, being MTA, one is always out of service. They should have a bank of them inside, and keep the two outside as well. Better yet, reduce a number of maintance workers and place a person back in the station for 4 hours a day. How did it take them to move them from the sunny side?


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