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Lang's Pharmacy Closes, Marking End of Era

Longtime owner Diana Levison has sold the store on Elm Street to Walgreen's.

A New Canaan institution is now closed.

which served the town since 1925 and was owned by and her family for 35 years, closed its doors on Tuesday at 136 Elm Street, marking the end of an era.

"It was a combination of a business decision and a quality [of] life decision," Levison said. "There's so many people I care about. I've been here over 30 years myself. It's a family business and I know so many people and their children and now their children's children. I would've done it a couple of years ago, but I wanted to make sure every one of my employees was taken care of in a way that would make them happy."

Levison said she's been trying to sell the store since the summer and acknowledged that she attempted to make a deal with an individual, but it fell through. Levison eventually sold her store to pharmacy giant and regrets not being able to tell her customers about the sale. However, that was forbidden as per her contract with the new owners.

"I chose Walgreens because I think they're efficient, they treat their employees fairly and they will take care of my customers,"  Levison, who also owns in Weston, said. "They have all the pharmacy records and insurance information. It's going to be as painless and seamless as possible." 

Levison and several of her employees spent Tuesday packing boxes and making sure that Walgreens had everything it needed to make a smooth transition. Rich Zaccone, district manager of Walgreens, said customers of Lang's Pharmacy would be taken care of quickly by his store.

"Their prescription information and their prescription history should be available immediately. We've transferred computer data and as long as that's been successful and accurate, everything should be good," he said. "If not, the first time customers are in the store, we might have to gather some information and it should be seamless from then on out."

Longtime customers of Lang's Pharmacy were stunned to see the doors closed and drapes hanging in the windows of the store as they strolled by it on Tuesday morning.

"I'm very sad. I hate to see the small local businesses that are hurting so badly and have to go out of business, "Kathleen Redman, a New Canaan resident for 16 years, said "As soon as Walgreens came to town and there were two big-box pharmacies [ being the other] it was going to be difficult for Lang's to compete and make a profit. They don't have the financial depth a big-box store has."

Carl Franco, co-owner of's Wine Merchants, was saddened when he saw the sign in Lang's Pharmacy window Tuesday morning indicating the store had been sold to Walgreens. His store is just two doors down from Lang's and he said he's going to miss everything Levison brought to Elm Street.

"I was surprised because it had been so quiet," Franco said. "It seemed to happen so quickly. I was just as surprised as anyone else. Diana is a great gal. I know she still has a place in Weston and I'm sure she's just going to concentrate on the one there."

Added Diane Roth, owner of whose store is just around the corner from Lang's Pharmacy on Park Street. "Oh, my God, this is terrible.' That was my first reaction. It reflects the changing economy and it's sad to lose owner-operated stores in this town. We're getting down to a handful of stores that have longevity. Do you want [New Canaan] to be a roofless mall? You don't want chain stores."

on Main Street competed with Lang's Pharmacy for customers in New Canaan for decades, reacted the way many people did in town after hearing the news, "I was really surprised. There's nothing more I can say," Kahni Shah, pharmacist for Varnum's, said.

As tears welled in her eyes, Levison reflected on what she will miss the most after more than 30 years in New Canaan. “There are a lot of special people I'm going to miss," she said. "A lot of really special people."

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Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
feo mesics May 23, 2013 at 10:50 am
Where DIDN'T you learn to write?? Jane Himmel May 22, 2013 at 01:27 pm "This has CONVINCED MYRead More GROWING CONVICTION that Patch has moved complete..."
Jane Himmel May 22, 2013 at 01:40 pm
I just called Staples. This is really disturbing to me. If I don't get a satisfactory answer, IRead More will let people know and I will also decide whether to continue shopping there. I do not like to give my money to unethical businesses.
Jane Himmel May 22, 2013 at 01:27 pm
This has convinced my growing conviction that Patch has moved completely away from any pretense ofRead More being a news source and is simply an electronic bulletin board. By abandoning their prior procedure of approving posts before they go up, they are letting anything go on and then taking them down if they're reported. By then, it's too late: the poster has gotten their message across during the time it's in the lineup. I only check in with Patch occasionally now and so many people in town won't read it at all anymore. I think we need to be honest with ourselves about what kind of a public forum this venue is. This doesn't reflect well on Staples if they are using subterfuge and violating Terms of Use on Patch either.
Lauren May 24, 2013 at 10:29 pm
Tom, the tree warden doesn't just "put in trees and take them down" just like that. ThereRead More is a reason behind every tree that has come down or gone up. Whats with this town and trees anyway? It seems like a huge source of controversy...they are TREES.
Lauren May 23, 2013 at 08:09 am
if they had done it at night at least it wouldn't have been smudged. BUT, i happen to think itsRead More nice, and especially with the flags hanging. we forget we are a small new england town, and small things like the red white and blue stripes remind me that we still are! :)
Hollywood2 May 22, 2013 at 10:05 pm
Somebody is pretending to be me again. On June 6 we remember D-Day. Thanks again to all our vetsRead More on Memorial Day and D-Day. That's a real reason to celebrate the week.