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CL&P: "Most" Residents Will Have Power by Saturday

CL&P's president said today that some, however, won't have power until next Wednesday.

CL&P by this evening should have more concise information available to residents on power restoration efforts in the state, and expects to have 99 percent of the power restored to all customers by Saturday, Jeff Butler, the company’s president, said during a press briefing Tuesday afternoon.

“We understand how difficult this is for our customers. And I recognize we have a lot of work to be done still. Our focus is to get every last customer back on power.”

A United Illuminating official said about 65,000 of his company’s customers are still without power.

Butler said there are now 900 CL&P work crews across the state and that 300 more crews will be in Connecticut by Friday. Some are coming from as far away as Seattle and Vancouver. A crew is a two-man team, which means the utility company will have a total of 2,400 employees working to restore power.

Of the 671,000 customers who were left without electricity after Irene hit here Saturday, fewer than 400,000 remain without power. Butler said CL&P is refocusing its restoration efforts through its main work centers in Cheshire and Torrington, which serve 26 towns in those areas.

“We’re starting to see towns come back online,” said Gov. Dannel P. Malloy, who led the briefing in the Emergency Operations Center at the State Armory in Hartford.

Malloy said the Federal Emergency Management Agency is pledging to send another 500 utility workers to Connecticut to help.

By Saturday, Butler said, there should be fewer than 100,000 CL&P customers left without power and that everyone’s power will be back on by next Wednesday at the latest. The focus of the restoration effort now, he said, is shifting toward getting town centers electricity so they can start serving their communities with essential services “so you will have a gas station, grocery stores, restaurants and pharmacies.”

Malloy said he is still trying to get a handle on the scope of the financial damages in Connecticut and is working closely with FEMA on getting the federal government to declare Connecticut a disaster area. He has asked local officials to provide him with dollar amount damage estimates so that he can provide the information to FEMA. Once Connecticut secures a federal disaster declaration, he said, it would open the pipeline to tens of millions of dollars in financial aid to state residents.

FEMA officials, he said, “have been up in the air, they’ve been on the ground and I’m hopeful they’ll make a decision sooner rather than later.”

In his own tours of affected communities, he said he was surprised by the extent of some of the damage.

“I think this is going to end up being a bigger event than people thought it was going to be.”

Some of the federal disaster aid could be used to help residents who lost homes rebuild those structures. Along the shoreline, which was particularly hard hit, some homes that have been in families for decades were lost or significantly damaged, he said. Many of those families, he said, are from “humble” backgrounds who may not even be able to afford the insurance deductible on their losses, let alone rebuild.

“The deductibles on those properties could break some families.”

 

karen ceraso August 31, 2011 at 10:55 am
What an embarrassment. Maybe they should call Con edison and get a lesson on how to be prepared and have the crews here beforehand as they did in NY
patricia hovey August 31, 2011 at 11:49 am
This is the 4th power outage lasting 4 days or more in just over a year! Not counting minor frequent outages. Help! Where are the CLP trucks? Pls send photo should you spy one.
Becky Duplock August 31, 2011 at 03:09 pm
The article states there are 900 crews working across the state. According to CL&P's website New Canaan currently represents about 2 percent of customers without power. This should imply 18 crews for our town. Yesterdays town update said there were 2. This is an absolute disgrace and our elected officials should be making sure CL&P get an appropriate number of crews here now.
Charlene August 31, 2011 at 04:28 pm
I recall CL&P making a statement BEFORE the storm that people should expect to be without power for a week to 10 days!
I'm without power and yeah, it sucks! But we were forewarned. We knew the storm was coming and we knew we would be losing power. Suck it up and stop acting like brats.
Amy Zinser August 31, 2011 at 05:19 pm
For me, the power outage is highlighting another disgrace--the abysmal cell phone reception in New Canaan. I live on Mariomi Road and rely on a "mini cell tower" (that I had to purchase for $250--thanks a lot, Verizon) for cell phone reception at my house. When the power goes out and my mini tower goes out, I have no cell phone reception at all. On Sunday afternoon, I had to walk a quarter of a mile down the road in the rain just to call 911 to report the downed power lines on my driveway, and even then, I had to call 5 or 6 times before the call went through. Thank goodness I didn't have a more pressing emergency, or I would have been in trouble! New Canaan needs cell service!
Oh, and I'm pretty sure that my house is (once again) going to be in the last 1% restored.
Becky Duplock August 31, 2011 at 05:24 pm
Yes we knew we would be without power - but we would also be told there would be a lot of crews out working on the issue and there is no evidence of that here
Being told of an issue in advance does not excuse a failure of the utility to provide a proper response and we are entitled to ask questions when that happens.
John Sheffield August 31, 2011 at 05:51 pm
Absence of cell phone coverage is a major safety issue. There was supposed to be a public hearing about adding coverage in the Valley Rd area (at Silver Hill), which may reach you. You and all your neighbors should vociferously SUPPORT that proposal. Keep an eye out for the rescheduled meeting.
I spent a good part of Sunday in your neck of the woods helping to tape off downed trees and wires and couldn't get coverage anywhere in the NE part of town to hear from my wife about our own troubles at our house.
spencer richardson September 1, 2011 at 01:26 pm
It is amazing to me that normally reasonable people believe that CL&P can snap their fingers and repair overnight the vast devastation that hit Connecticut this week. Take a look at this map, which has progressively improved during this week, multiply that by most of the other towns in southwest Connecticut, and then think about whether it really makes sense to complain about the work that CL&P have had to do. http://maps.google.com/maps/ms?ie=UTF8&hl=en&oe=UTF8&msa=0&msid=209216071750104472084.0004ab84327181bd9ec04&vpsrc=0&ll=41.153067,-73.498192&spn=0.116069,0.21595&z=12. Assessing the damage, cutting down trees, putting lines back up, testing them for safety - that just doesn't happen in 10 minutes. Get real, people.

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